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A telemarketing company is designing its customer call center functionality on AWS. The company needs a solution that provides multiple speaker recognition and generates transcript files. The company wants to query the transcript files to analyze the business patterns. The transcript files must be stored for 7 years for auditing purposes. Which solution will meet these requirements?
Published
- Use Amazon Rekognition for multiple speaker recognition. Store the transcript files in Amazon S3. Use machine learning models for transcript file analysis.
- Use Amazon Transcribe for multiple speaker recognition. Use Amazon Athena for transcript file analysis.
- Use Amazon Translate for multiple speaker recognition. Store the transcript files in Amazon Redshift. Use SQL queries for transcript file analysis.
- Use Amazon Rekognition for multiple speaker recognition. Store the transcript files in Amazon S3. Use Amazon Textract for transcript file analysis.
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