A company depends on one AI supplier for a critical workflow. Which two preparations improve continuity? Select 2 answers.

1. Store the only operating instructions inside the unavailable AI service.
2. Understand data portability, contractual constraints, and the effort to change providers where required.
3. Assume the provider can never fail because it is widely used.
4. Promise instant model substitution without compatibility or quality testing.
5. Define tested fallback or degraded-service procedures for supplier outages.