An AI decision-support system has strong aggregate accuracy but materially worse outcomes for a required user group. What should the governance board require?

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  1. Remove the group from reporting while keeping it in production.
  2. Ignore the group because its share of traffic is small.
  3. Investigate group-specific performance and impacts, then apply justified mitigation and release criteria.
  4. Treat a fairness label in the product description as sufficient evidence.

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