A pilot reduces handling time but increases costly incorrect actions. Leadership needs a balanced success measure. Which approach best fits?

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  1. Provide training, role clarity, feedback channels, and phased adoption.
  2. Design transparency, human review, and an appropriate appeal or escalation process.
  3. Prioritize use cases by measurable value, feasibility, data readiness, and risk.
  4. Evaluate quality, business benefit, risk, user adoption, and total operating cost.

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