Product and operations need a policy for balancing feature launches against unreliability. Releases should slow when the agreed allowance is exhausted. Which approach best fits?

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  1. Document the commitment and remedies in a service level agreement.
  2. Use an error-budget policy tied to the service SLO.
  3. Define a service level objective for the request-success SLI.
  4. Define that measurement as a service level indicator.

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