An on-call engineer spends hours every week performing a repetitive, scriptable recovery operation. The team wants to reduce operational toil. Which approach best fits?

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  1. Automate the recurring operation and measure the reduction in manual work.
  2. Conduct a blameless postmortem with owned corrective actions.
  3. Run controlled failure-injection exercises with clear safety limits.
  4. Reserve paging for actionable symptoms and route lower-urgency signals appropriately.

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