A team's impediment requires another department to change a process beyond the team's authority. Which two actions are appropriate? Select 2 answers.

1. Require the team to bypass the mandatory process secretly
2. Treat the impediment as irrelevant because it is external
3. Engage the accountable department with evidence of the delivery impact
4. Promise a resolution date before the responsible owner agrees
5. Use the defined escalation path if the team cannot resolve it directly