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A remediation event may be delivered twice. The action opens a support case and changes a resource setting. How should the runbook handle repeated delivery?
Published
- Assume event delivery is universally exactly once and omit all duplicate handling.
- Mark remediation complete before any action succeeds.
- Use stable incident identity and idempotent or conditional actions that recognize already-applied work.
- Assign a new incident ID on every retry and open another case unconditionally.
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